▲22  22nd Floor

22 Terms of Service

Last updated: 30 September 2026.

These terms are a contract between you and DSBC Group, LLC ("22", "we", "us"), a Delaware limited liability company. They cover your use of 22 (22nd Floor), including the app, the public demo, and our support.

"You" means the business that uses 22 and the person who accepts these terms for it. By creating an account or using 22, you confirm that you are at least 18, that you can bind the business, and that you accept these terms, our Privacy Policy and our Data Processing Agreement (the "DPA"). 22 is for business use only, not for personal, family or household use.

1. The service

22 gives your business an AI chief executive (Atlas) and a team of AI agents. They read the tools you connect, keep a company memory, draft emails, replies, reports and plans, hold meetings, show your P&L, and take actions you approve.

We may change, add or remove features. If we remove a feature you pay for in a way that materially reduces the service, we will tell you in advance and you may cancel before the change takes effect.

2. Your account

3. AI outputs and your approvals

This is the most important section. Please read it.

4. Acceptable use

You may not use 22 to:

  1. break any law, or anyone's rights, including privacy, consumer protection, anti-spam and intellectual property laws;
  2. send spam, bulk unsolicited messages, or deceptive or harassing content;
  3. process data you have no right to process; put into 22 government ID numbers, full card or bank account numbers, or passwords; or use 22 mainly to handle health records. If health details reach 22 in ordinary customer messages, you are responsible for having the right to process them. Never send protected health information under HIPAA unless we have signed a business associate agreement with you;
  4. build a competing product, or copy, scrape or reverse engineer 22;
  5. get around our usage limits, security, or approval controls, or try to access another business's data;
  6. upload malware or content designed to manipulate the AI into breaking these rules (prompt injection);
  7. make decisions about individuals that have legal or similarly significant effects on them (for example credit, employment, housing, insurance) based only on 22's output;
  8. break the rules of a connected platform, including Google's, Meta's, Shopify's and Amazon's; or
  9. violate the usage policies of our AI providers (Anthropic and OpenAI), which apply to content you send through 22.

We may remove content or pause a feature that breaks these rules.

5. Your data

6. Third-party platforms

22 connects to other services (for example Gmail, Outlook, Shopify, Meta, Google Ads, Zoho Desk, Zendesk, Amazon) directly or through Composio. Those services are not ours. Your use of them is under your own agreement with them. We are not responsible for their availability, changes, errors, or decisions (such as suspending your account or changing their API). If a platform changes its terms or API so that a feature no longer works, we may change or remove that feature.

7. Fees

Plans and prices are listed on our Pricing page and in the app. Fees are billed monthly in advance through Stripe and are final and non-refundable, as set out in our Refund Policy. Taxes are extra. We may change prices with at least 30 days' notice; the change applies from your next billing period. Late payments may lead to suspension after notice. Usage above fair-use limits may be limited or charged as shown in the app.

During early access, 22 may be offered without charge. We may end early access with 30 days' notice.

8. Confidentiality

Each side will keep the other's non-public information confidential, use it only for this contract, and protect it at least as well as its own (and at least with reasonable care). Your Customer Data is your confidential information. This does not cover information that is public through no fault of the receiver, already known to it, independently developed, or rightfully received from someone else. A side may disclose information when the law requires, after notifying the other side where allowed.

9. Security

We protect Customer Data as described in the DPA and our security procedure. You are responsible for your own devices, passwords, and the security of your connected accounts.

10. Warranties and disclaimer

We will provide 22 with reasonable skill and care.

Apart from that, 22 is provided "as is" and "as available." To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and that the service will be uninterrupted, error-free, or that AI outputs will be accurate.

11. Limitation of liability

To the extent the law allows:

12. Indemnity

13. Suspension and termination

14. General

15. Contact

DSBC Group, LLC (operator of 22) · 1111b South Governors Avenue, STE 34401, Dover, DE 19904, USA · support@22floor.com · privacy@22floor.com

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